FAQs

Do you have a store so I can pick up items?

Unfortunately we do not have a physical store for pickup of items.

Are your online prices competitive?

We aim to keep all our prices competitive to other businesses. If you find a cheaper price let us know and we will do our best to at least match it.

How is shipping calculated?

Shipping charges for numerous items are combined and calculated by weight upon checkout. You can also contact us for shipping pricing clarification before ordering if you wish.

How long will it take for you to dispatch my order?

Orders received before 12pm on a business day will be dispatched the same day if in stock. Any orders received after 12pm will be dispatched the next business day if in stock.

How long will it take to deliver the products once ordered?

All orders are dispatched from Melbourne via Australia Post. Postage times will also depend on the location of the buyer.

What forms of payment do you accept?

We currently only accept direct deposit into our bank account or PayPal.

I cannot see the part on your website that I want. Are you able to get it for me?

Depending on the part we may be able to source this for you. We do not list every available part for each manufacturer, if you cannot find what you are after please contact us via email on sales@jdmracing.com.au or by using the online enquiry form.

Does the pricing on your website include GST?

Yes, all pricing on our website are inclusive of GST.

Do I need to make full payment before you can ship my order?
Yes, we will only dispatch your order once we have confirmed that full payment has been received.

Can you provide a tracking number for my order?
All orders are shipping with tracking so that we can confirm the order has been delivered successfully. Once the order has been dispatched we will email and sms you with the tracking number so you can keep tabs on it!

The products I received does not look like the one in the picture
We do our best to keep all images on the website up to date however on rare occasions some may be out dated. As long as the product description and item number matches your vehicle model there should be no issues at all.